Audit and Direct Collections
Being a full service agency means doing more than just basic credit and collections work. To us, full service means supporting our customers businesses in every way we can with as many innovative support services as possible. Included in these specialized services are:
Our primary goal with this approach is to preserve your relationship with your client while bringing their account current. We use carefully worded debt collection letters and soft collection calls made by collectors trained in preserving your relationship while at the same time bringing their account current. The Soft-Audit Process encourages the debtor to return to your company after the account has been resolved, which in turn maintains that professional relationship. This approach also quickly identifies disputes and distinguishes customers from debtors while identifying unknown problems. The primary focus is to obtain payment in full while treating your customers with the utmost respect and professionalism.
- First Demand Letter is sent.
Internal Collection Services
Conquest International, Inc. has a proven record in collecting delinquent accounts abroad. We have the technology to pursue businesses from almost anywhere in the world. Unlike our competitors we specialize in international debt recovery. The success of our International Collections Division stems from having the very best international collectors in the industry. Our staff has been successful in obtaining contacts through the commercial divisions of the U.S. Embassy to pay the debtor in question a local visit to get a more favorable response. Our international team is please to offer:
Legal Policies & Procedures
If through the standard collection process Conquest International, Inc. is unable to resolve the debt, we evaluate possible legal recourse for our clients. We may suggest using collection attorneys who are experienced in handling commercial accounts. We only use collection attorneys who are fully bonded, affiliated with the Commercial Law League. We consider the balance of the accounts and the cost to litigate, available assets, and client requirements. Unlike our competitors we don’t mark up the Court Costs and charge Legal Management Fees to manage the file once the legal process has begun. We send you the invoice directly from the attorney handling the account.
All disputes are handled with professionalism and an emphasis on resolving and peripheral issues so that the call process may continue. Our focus is to pursue the dispute and achieving full liquidation of the account.
Before negotiating a payment plan, a representative will develop a financial profile of the customer based on the existence of real property, gainful employment, bank accounts, stocks, bonds, and other assets. If an arrangement is broken the account is automatically set up for a follow-up call. Contact is made again with the customer, a broken promise letter is mailed, and solicitations for payment in full begin again.
After exhausting collection efforts, Conquest International Inc. initiates close and return procedures when accounts remain uncollectible.
Please remember, you are always in charge. No suit will be filed, no expense incurred, no settlements made without your express approval. However, our specialists are always available to help guide you through the legal maze and offer advice. Having already worked on your account, we have all the paperwork necessary to build an airtight case against your customer without the hassle of going through old documents again.